Roger W. of Potomac,
While I am waiting for the
first heavy snow to test the effectiveness of your work, I would like to
take this opportunity to compliment the crew that did the work at my
home. From Jeff, who provided the estimate and courteously followed
up with timely answers to our questions, to Bob, who scheduled the work,
to the crew who did the work, everyone did a praiseworthy job.
The crew was probably the
best that I have had the pleasure of dealing with in the ten years that I
have been in the area. They did an excellent job! They arrived
promptly when they said they would, they were polite, helpful,
painstakingly neat, accommodating, explained every step of what they were
doing, and, in general, did an excellent job! They also did a
wonderful job restoring the landscaping. They were the best! Thanks
for getting the work done as promised in a timely and professional manner!
Ed L. & Marcia G. of Lorton, VA
Dear Desert Dry, IT WORKED! Our recently completed Desert Dry project
survived Hurricane Isabel. I can't tell you how thrilled we are with
the work your crew did and the results of the work.
For the 9+ years that
we've owned this lakefront weekend home, we've battled a flooded
basement during summer rains and winter snowmelt. We've put your
work to the test with Hurricane Isabel with rains amounting to over
5" and winds that forced runoff water to rush at an increased speed.
Since our property is "nestled" low between neighboring houses
and sloped down from the road, our property is a sitting target for water
to rest upon and in. And even though we've had a sump pump in the
basement for two years, the water still came through two sealed window
well and seeped up through the floor. BUT NOT THIS TIME! Not
only did you pass, but came through with flying colors. (Permission
is granted for use as a reference call office for telephone listing).
Robert & Bertha R
of McLean, VA
This is a letter of appreciation and commendation on behalf of Mr.
Pablo G. On several occasions we have been exceedingly well
impressed with his personal and professional demeanor and with the
performance of his work. He is truly a hard-working and most
reliable and capable employee. . . .
Jane T of Arlington,
VA I just wanted to tell you how impressed I am with the crew that
waterproofed my basement this week. The head man, Remberto, was
wonderful and went above and beyond to finish the job. He left the
basement cleaner than it's been in 10 years; he used extra dirt from the
excavation to improve the grade around the walls of the house; he improved
a downspout arrangement; and although he ran a pipe through a planted
area, he left that area in great shape. He also was polite,
helpful and prompt. It was a pleasure working with him.
Christopher M of
Washington, DC I really appreciate your helpwith the
waterproofing and with providing an exhibit to my demand letter. You
provide unparalleled service.
Annette J of Silver
Spring, MD I am writing to you Today to commend one of your
estimators Mr. Donald F. He was at my house Today to tell me
what to do about my basement, which is in what I would call, serious
shape. He was very knowledgeable, explained everything to me in
detail, provided me with two different solutions to the problem and the
approximate costs of each. And that was before I knew that your
company couldn't do the work and would get no money for his excellent
advise. That is truly unusual in Today's world.
I want to thank you
for sending Mr. F and for his giving me advise that he felt was best for
my circumstances. I am most grateful for his help and wanted you to
know that you have a very dedicated employee. And, you can be sure,
if I know anyone who is in need of waterproofing, I will certainly give
your company as a reference.
Mr. & Mrs. Gerard
M of Olney, MD This letter is to acknowledge our extreme
satisfaction with the work ethic, and the execution of the work performed
by Desert Dry employees, Walter and Arturio, for their water prevention job
completed at my residence . . . the work was so exceptional, I felt the
need to write this letter. (Read
Mr. Carroll L of
Leesburg, VA Desert Dry was a great experience. Not only did
they do the expected work for waterproofing, but they cleaned up without
me even being there. I would recommend them to anyone.
Mrs. Sherry C. of Laurel,
MD Desert Dry redid my driveway and entrance to my home a number
of years ago with concrete pavers. Not only has it enhanced and
increased my property value, but it looks as good as the day it was
done. All together a great job.
Reta M. of Annandale,
VA The job went beautifully. The guys did a great job.
The clean-up was so good you couldn't even tell where they had to cut
through the lawn and curb for a drainage pipe. In fact, the
neighbors even commented on Desert Dry's excellent work.